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Opt-In: Customer-Initiated Contact
Customers provide express consent to receive SMS messages from Coffee Ever After (DBA Brevity Coffee Co) by initiating contact with us through one of the following methods:
- Inbound Phone Calls: When a customer calls our business phone number, they provide implied consent to receive text messages related to their inquiry, service requests, appointment confirmations, and other transactional or informational communications.
- Inbound SMS Messages: When a customer sends an SMS message to our business phone number, they provide express written consent to receive SMS replies and ongoing text message communications related to their inquiry and our business relationship.
Scope of Consent: By initiating contact, customers consent to receive:
- Replies to their inquiries
- Service updates and notifications
- Appointment reminders and confirmations
- Transactional messages related to their account or services
Opt-Out Information: Customers may opt out of receiving SMS messages at any time by replying STOP to any message or by contacting us at (210) 236-5391.
Record Keeping: We maintain records of all customer-initiated contacts, including phone call logs and SMS message history, as proof of consent.